Implementation Manager II

The Implementation Manager II is the technical lead and consultant in the onboarding of new compensation planning clients. This includes helping the client navigate the implementation experience, and partnering with and assisting clients with their tactical compensation administration initiatives within our proprietary compensation point solution software. The Implementation Manager II assumes a leadership role for client facing activities, coordinating the implementation project initiatives of our client partners and ensuring that milestones/goals/deliverables are met.

Duties and Responsibilities: 

• Collaborate with the onboarding manager/project manager on all aspects of the implementation planning, milestones and timelines to ensure a successful go-live.

• Gather customer requirements and advise on system best practice solutions.

• Implement compensation systems and solutions in support of client objectives.

• Partner with and assist clients in data configuration and product user interface setup within the PayScale application.

• Demonstrate system functionality throughout the course of the implementation process.

• Ensure client satisfaction and product/service adoption.

• Establish relationships and ensure open communication channels across multiple functions.

• Lead by example displaying a positive, service first attitude to internal / external clients.

• Educate and develop team members assigned to implementation projects.

Experience: 

• Two to four years’ experience in a fast-past Implementation Manager/Consultant role, preferably in SaaS implementation, compensation management, HRIS systems, or any combination thereof.

• Experience in consultative systems requirements gathering.

• Experience being the technical lead

• Experience with Salesforce or a similar CRM.

• Experience working with large data sets and Microsoft Excel required.

• Comfortable working in an ever-evolving environment that works towards continuous improvement.

• Experience with Salesforce or similar CRM desired.

Requirements and Qualifications: 

• Bachelor’s degree or relevant experience

• Understanding of how relational databases work.

• Ability to lead client meetings with confidence and have a keen understanding of the solutions best practices and how they can be incorporated.

• Ability to work successfully, independently, and take ownership of problem solving.

• Strong organization skills to manage multiple

• The highest ethical standards are required to protect the confidentiality of client data.

• Strong communication skills (both verbal and written), and a commitment to accuracy, reliability, attention to detail, and client service.

• Self-starter, show success in proactive learning, and be self-managing.

Compensation 

In the spirit of pay transparency, we are excited to share the base salary range for this position is $74,112 – $111,212 CAD, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).

Company Description 

Payscale gives employers and employees confidence to know the what and why behind pay. With our leading data, technology, and experience we make it easier for you to connect compensation to goals.

As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering more than 50 percent of the Fortune 500 in 198 countries, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Angel City Football Club, Target, United Healthcare, Gainsight, eBay, and The Washington Post to make fair and appropriate pay decisions.

Location 

Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you,while also finding time to collaborate in person for the moments that matter.

In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices.Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs.

When it matters (usually no more than a few times a year) we take the time to gather for in-person events.

Payscale has employees across the US, Canada, and the UK, however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.

Benefits and Perks   

All around awesome culture where together we strive to live our 5 values:

• Respect every individual, work as a team
• Be Customer first, customer centric
• Have a Bias towards action
• Commit to excellence (we give our best everyday)
• Make Data driven decisions

An open and inclusive environment where you’ll learn and grow through programs and resources like:

• Monthly company All Hands meetings
• Regular opportunities for executive leadership exposure through things like AMAs
• Access to continued learning & development opportunities
• Our commitment to a continuous feedback culture which allows us to drive performance and career growth
• A growing network of Employee Resource Groups
• Company sponsored volunteer hours
• And more!

Our more standard benefits – All paid 100% by Payscale 

• Holiday – Annual accrual for full time and part time employees
• Sick Pay – Annual paid time off available
• Company Paid and Statutory Holidays – Generous time off provided
• Life Insurance – Basic life and AD&D benefit
• Long term disability & Critical Illness – Coverage forcertain types of illnesses and surgeries
• Medical/Rx, Dental, Telehealth – Coverage for prescription, paramedical, medical supplies, emergency, basic and accidental dental, and virtual health care services
• Health/Wellness Spending Account – Annual amount provided to you and your family for approved expenses
• BenefitHub – Discount marketplace, full access to all your benefits and provider portals